"The best teamwork comes from those who are working 
independently toward one goal in unison."    ~James Cash Penn
Committed to the growth of the Home Watch industry.  Success through education.

Professionals - Thinkers - Strategists

Diane Pisani
Entrepreneur
Diane's career began in customer service and sales, first at McDonald's and later with Indiana Bell/AT&T, where she developed the strong service philosophy that continues to guide her today.

In 1986, she launched one of the nation's first cruise-only travel agencies, Cruises and More, serving thousands of travelers over a successful seventeen-year period before relocating to Florida. After working at the Ritz-Carlton Beach Resort in Naples,

Diane discovered the emerging Home Watch industry. She gained hands-on experience with a local Home Watch company, helped develop the Property Services, Home Watch, and Concierge Division of a real estate office, and in 2006 co-founded Second To None Services Home Watch.

This entrepreneurial journey ultimately led to the creation of the Home Watch Academy, where Diane continues to educate and mentor Home Watch business owners across the United States.
Educator
As her Home Watch business grew, Diane faced a choice: expand with a large staff or preserve the personalized service that clients valued. She chose a different path—training others to build successful Home Watch businesses of their own.

In 2008, Diane conducted her first Home Watch training workshop, sharing the practical knowledge and real-world experience that helped make her business successful. The demand for education quickly grew, leading to the launch of a dedicated training program in 2009.

In 2020, Diane introduced the Home Watch Academy, the first and only eLearning and resource platform developed exclusively for the Home Watch profession. Today, students across the United States benefit from self-paced training, continuing education, and resources designed to help them build and grow exceptional Home Watch businesses.
Advocate
Educating seasonal homeowners and the professionals who serve them is one of Diane's greatest passions.

Because there is no official licensing for the Home Watch profession, confusion often exists between Home Watch, House Sitting, Property Management, and Home Inspection. As Founder of the Home Watch Academy and creator of the Certified Home Watch Reporter designation, Diane is dedicated to advancing education, professionalism, and industry standards.

Through speaking, training, and resources such as The Ultimate Home Watch Interview Guide, Diane helps homeowners make informed decisions before entrusting someone with access to their home. She regularly works with Realtors, insurance professionals, attorneys, service providers, and seasonal homeowners to promote awareness of the value of professional Home Watch services.

A lifelong advocate for small business and entrepreneurship, Diane served as President of the Naples Chapter of the Entrepreneur Society of America in 2017 and 2018 and currently serves as Chief Enthusiasm Officer for SWFL Entrepreneur Connect.
Christopher Miller DHSc
Instructional Design 
Dr. Miller is an eLearning and education specialist.  Over the past 20+ years, he has been working in the fields of health care, health IT, and corporate eLearning to develop exciting training courses for businesses of all sizes. 

His experiences in education include working as an adjunct professor, university and corporate eLearning developer, subject matter expert and course author for organizations around the globe..

Dr. Miller joined the Home Watch Academy as an eLearning expert to help develop, support, and deliver exciting online courses and content.  He also helped stand up the certification exam for the International Home Watch Alliance.

Dr. Miller founded Miller Global Education in 2011 after selling his home health care company of 11 years. He also has clinical experience working in hospitals and rehabilitation facilities and is a partner in private health practice where he manages and oversees training, development, and health IT.
Community Service
Involved in the local community, Dr. Miller serves on the Board of Directors for several charities and foundations since 2008.
Education and Training 
Dr. Miller has a graduate certificate in Medical Informatics/Health IT from the University of West Florida and a Doctorate of Health Sciences from Nova Southeastern University in Ft. Lauderdale, Florida.  He also holds an Associate of Arts in Occupational Therapy from Fox Valley Tech in Appleton, Wisconsin, a Bachelor of Science in Health Services Administration from Barry University in Miami Florida and a Masters of Science in Health Management from St. Thomas University of Miami Shores, and is certified in DevOps Foundation.